Privacy Policy
At DOM Estepona Pilates, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, process, and protect your data in accordance with the General Data Protection Regulation (GDPR) and Spanish Law 3/2018 on Personal Data Protection and Digital Rights (LOPDGDD).
1. Data Controller
The data collected through the dommovement.es website is controlled by:
- Identity: DOM COSTA DEL SOL
- Tax ID (NIF/CIF): [Number]
- Postal Address: 29680
- Email: info@dommovement.com
2. Types of Data We Collect
We collect the following types of personal data when you use our booking platform:
- Contact and identification data: First and last name, email address, phone number.
- Payment data: Credit or debit card information (if required by the payment gateway), handled by a secure third party such as [e.g., Stripe, PayPal]. We do not store this data on our servers.
- Health data (sensitive data): Information you may voluntarily provide about injuries, medical conditions, or fitness level to adapt Pilates classes to your needs. Processing this data requires your explicit consent.
3. Purpose of Processing
Your personal data is used for the following purposes:
- Booking management: To process and confirm your class bookings.
- Communication: To send you notifications related to your booking (confirmations, reminders, schedule changes).
- Billing and payments: To manage class payments and issue corresponding invoices.
- Service improvement: To analyze the use of our website and improve the user experience.
- Marketing communications: To send newsletters or promotions about our services, only if you have given your explicit consent.
4. Lawful Basis for Processing
The lawful basis for processing your data is:
- Performance of a contract: To manage bookings and provide the service you request from us.
- Consent: For sending marketing communications and processing health data.
5. Data Retention Period
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and, thereafter, for the legally required periods to address any potential liabilities or claims.
6. Data Recipients
Your data will not be shared with third parties, except where there is a legal obligation or when necessary to provide the service. For example, payment information will be shared with the payment gateway [e.g., Stripe].
7. Your Rights
You have the right to exercise the following rights at any time:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data when it is no longer necessary.
- Restriction of processing: Ask us to limit the use of your data.
- Object to processing: Object to the processing of your data for direct marketing purposes.
- Data portability: Receive your data in a structured, commonly used, machine-readable format.
To exercise these rights, please contact us at info@dommovement.es
8. Use of Cookies
We use cookies to improve the user experience and analyze traffic. For more information
Terms & Conditions of Service
These Terms & Conditions govern the use of the website dommovement.es and the booking of Pilates classes offered by HOM Estepona Pilates.
1. Owner Identification
This website is owned by [Company/Sole Proprietor Name], with Tax ID (NIF/CIF) [number] and registered address at [full address].
2. Acceptance of Terms
By accessing, browsing, or using this website, you acknowledge that you have read and accepted these Terms & Conditions.
3. Booking Process
Users can book Pilates classes through the website platform. Bookings are subject to availability. The booking process includes selecting the class, entering personal data, and confirming the reservation.
4. Prices and Payments
Class and pass prices are shown on the website and are listed in [Currency, e.g., Euros]. Payment is made through a secure payment gateway [specify name, e.g., Stripe, PayPal]. Prices include applicable taxes.
5. Cancellation & Refund Policy
- Customer cancellations: Bookings may be cancelled with a minimum notice of [number] hours. Cancellations made after this period will result in the loss of the session.
- Studio cancellations: If HOM Estepona Pilates cancels a class, the session will be refunded to the client or rescheduled at no additional cost.
6. User Responsibility
The user agrees to provide truthful information when making a booking and to inform the instructor of any relevant medical condition or injury for the practice of Pilates.
7. Intellectual Property
All website content, including text, graphics, logos, images, and designs, is the property of HOM Estepona Pilates and is protected by intellectual property laws.
8. Personal Data Protection
Personal information collected through the website will be processed in accordance with our Privacy Policy, which the user must read and accept before making any booking.
9. Applicable Law and Jurisdiction
These Terms & Conditions are governed by Spanish law. Any dispute arising shall be submitted to the jurisdiction of the courts of [Málaga or Estepona], expressly waiving any other jurisdiction.